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Frequently asked questions

Why should I use a hardware wallet?

A hardware wallet provides top-notch security by keeping your sensitive data and crypto access completely offline. This protects your assets from hackers, malware, and other online threats. Unlike exchanges, which can be vulnerable to hacks or government restrictions, a hardware wallet gives you full control of your assets. Additionally, hardware wallets offer easy wallet backup, ensuring your funds are recoverable even if the device is lost or damaged.

What is a hardware wallet?

A hardware wallet is a physical device that securely stores the private keys needed to access your cryptocurrency. It keeps these keys offline and away from potential online threats, making it one of the safest methods to store your digital assets.

How does a hardware wallet work?

Hardware wallets generate and store your private keys securely on the device itself, never exposing them to your computer or the internet. When you want to make a transaction, you connect the device to your computer, confirm the transaction details on the device's screen, and physically approve it by pressing a button on the device.

What if I lose my hardware wallet?

If you lose your hardware wallet, you can recover all your funds using the recovery seed phrase that was generated when you first set up your device. This is typically a 12 or 24-word phrase that you should store securely offline. With this seed phrase, you can restore your wallet and all your cryptocurrencies on a new device.

How to transfer crypto to a hardware wallet?

To transfer crypto to your hardware wallet, you need to connect your device to a computer, open the associated wallet application, and generate a receiving address for the specific cryptocurrency you want to transfer. Then, from your exchange or other wallet, send the cryptocurrency to that address. The funds will be accessible through your hardware wallet, but the private keys never leave the secure device.